🔒 Privacy & Security

Ebet66 Privacy Policy – Your Personal Data Protection

At ebet66, your privacy is not merely a legal obligation — it is a core value. This document transparently explains how we collect, use, store, and protect every piece of information you entrust to us.

Last Updated: 1 January 2026
ebet66's Commitment to Your Privacy

Six core pillars that underpin how ebet66 protects the personal data of every member.

🛡️

256-bit SSL Encryption

All data transmitted between your device and ebet66 servers is protected by 256-bit SSL encryption — the same security technology used by world-class banking institutions. Your information cannot be intercepted by any third party.

🚫

No Sale of Data to Third Parties

Ebet66 has never and will never sell members' personal data to any third party for marketing or commercial purposes. Your data belongs to you — we only use it for purposes you have agreed to.

📋

Malaysia PDPA Compliance

Ebet66 operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We ensure every aspect of data collection and processing meets the applicable legal requirements in Malaysia.

🔑

Strict Access Controls

Only authorised personnel may access members' personal data, and only when strictly necessary to perform their duties. All access is logged and closely monitored by ebet66's internal security team.

🗑️

Right to Data Erasure

You have the right to request the deletion of your personal data from ebet66's systems at any time, subject to applicable legal and regulatory requirements. Deletion requests will be processed within 30 working days.

🔔

Data Breach Notification

In the event of any data security breach that may affect your personal information, ebet66 will notify you promptly in accordance with applicable legal requirements.

Important Note: This Privacy Policy applies to all personal information collected by ebet66 through our website at ebet66.win, our mobile app, and all related services. By using the ebet66 platform, you agree to the terms of this Privacy Policy.

1Introduction and Scope of This Policy

Ebet66 ("we", "Platform" or "ebet66") is an online gaming platform operating in Malaysia. We take our responsibility for the privacy and security of every member's and user's personal data very seriously.

This Privacy Policy has been drafted to clearly and transparently explain how we handle your personal information — from collection, processing, and storage through to deletion. We want you to fully understand your rights and how we fulfil our responsibilities as an accountable data controller.

This policy applies to all individuals who:

  • Visiting or using the ebet66.win website
  • Registering a member account at ebet66
  • Downloading and using the ebet66 mobile app
  • Interact with any ebet66 service or communication channel

We encourage you to read this Privacy Policy carefully. If you have any questions, our support team is available to assist you 24/7.

2Types of Personal Data We Collect

Ebet66 collects various categories of personal information depending on how you interact with our platform. The following is a detailed table of the data types we collect and their purposes:

Data Categories Data Examples Collection Methods
Identity Information Full name, date of birth, identification card number, profile photo Account registration, KYC verification
Contact Information Email address, phone number, residential address Account registration, profile updates
Financial Information Bank account number, e-wallet details, transaction history Deposit and withdrawal process
Usage Data Game records, login dates and times, platform activity Automatically during platform usage
Technical Data IP address, device type, operating system, web browser Automatically via cookies and server logs
Communication Data Customer support chat records, feedback, complaints Interactions with the support team

We only collect data that is strictly necessary for the stated purpose. ebet66 does not collect sensitive data such as health information, political views, or religious beliefs unless specifically required and you have provided explicit consent.

3How We Use Your Personal Data

Ebet66 uses your personal data solely for lawful and transparent purposes. The following are the primary purposes for which that data is used:

  • Account management: Creating, verifying and managing your member account, including the login process and identity verification (KYC).
  • Transaction processing: Processing deposits, withdrawals and any other financial transactions you carry out through the ebet66 platform.
  • Service provision: Ensuring you can access all games and ebet66 platform features smoothly and without interruption.
  • Service communications: Sending important notifications related to your account, transactions, security updates and changes to the terms of service.
  • Fraud prevention: Detecting, investigating and preventing fraudulent activity, money laundering or any other illegal activity on our platform.
  • Platform improvement: Analyzing usage patterns to improve the user experience, platform performance and range of game options.
  • Legal compliance: Meeting the legal and regulatory obligations applicable to ebet66's operations.
  • Customer support: Resolving inquiries, complaints and technical issues you report to our team.
ebet66's Guarantee: We will not use your personal data for any third-party marketing purposes without your explicit consent. Any marketing communications from ebet66 itself will only be sent to members who have agreed to receive them.

4Legal Basis for Data Processing

Ebet66 processes your personal data on valid legal bases under Malaysia's Personal Data Protection Act 2010 (PDPA). These bases are as follows:

  • Your consent: For marketing and communication preference purposes, we rely on the explicit consent you provided during registration or through your account settings.
  • Contract fulfillment: Processing necessary to carry out the service agreement between you and ebet66, including transaction processing and account management.
  • Legitimate interests: Processing necessary for ebet66's legitimate interests, such as fraud prevention, platform security and service improvement, as long as it does not override your fundamental rights.
  • Legal obligation: Processing necessary to comply with relevant laws and regulations, including anti-money laundering requirements and financial reporting.

You have the right to withdraw your consent at any time for processing based on consent. However, withdrawing consent does not affect the validity of processing carried out prior to the withdrawal.

5Data Sharing with Third Parties

Ebet66 takes a highly cautious approach to sharing members' personal data. We only share your information in limited and lawful circumstances, as follows:

  • Payment service providers: Required transaction information is shared with approved payment processors such as FPX, DuitNow and e-wallet providers for the purpose of processing your deposits and withdrawals.
  • Game providers: Minimum required technical data is shared with game software providers to ensure a smooth and fair gaming experience.
  • Competent authority: ebet66 will disclose personal information to authorities when required by law, court order, or direction from a legitimate enforcement agency.
  • Fraud prevention services: Limited information may be shared with approved identity verification and fraud prevention service providers to protect our platform and members.
Data Protection Agreement: All third parties with whom we share data are required to sign strict data protection agreements. They are only permitted to process your personal data in accordance with our instructions and for specified purposes only.

Ebet66 does not sell, rent, or trade members' personal data to any third party for their own marketing or commercial purposes. This is our absolute commitment to every member.

6Data Security and Protection

Ebet66 implements multiple layers of technical and organisational security to ensure your personal data is always protected against unauthorised access, disclosure, alteration, or destruction:

  • Data encryption: All personal data is stored in encrypted form using AES-256 encryption standards. Data in transit is protected by TLS 1.3 protocol.
  • Two-factor authentication (2FA): ebet66 supports two-factor authentication as an additional layer of security for member accounts.
  • 24/7 Monitoring: Security monitoring systems operate around the clock to detect any suspicious activity or unauthorised access attempts.
  • Regular security audits: ebet66 undergoes regular security assessments and penetration testing by independent security experts.
  • Role-based access control: Internal staff may only access the data required for their specific tasks, and every access is logged in detail.
  • Secure data backup: Data is regularly backed up to secure data centres to ensure service continuity and protection against data loss.

While we make every effort to protect your data, no security system can provide an absolute 100% guarantee. We therefore encourage members to also take personal security measures, such as using strong passwords and not sharing login credentials.

7Data Retention Period

Ebet66 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable law.

  • Active account data: Retained for the duration your account is active and for a specified period after account closure for legal compliance purposes.
  • Financial transaction records: Retained for a minimum of 7 years in compliance with Malaysia's accounting and anti-money laundering legal requirements.
  • Platform activity logs: Retained for 12 months for security and dispute resolution purposes.
  • Support communication records: Retained for 3 years for reference and quality control purposes.
  • Marketing data (with consent): Retained until you withdraw consent or request deletion.

Once the retention period expires, your data will be permanently deleted or anonymised so that it can no longer be associated with you.

8Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010 and ebet66's policies, you have the following important rights regarding your personal data:

Right of Access

Requesting a copy of the personal data we hold about you in a readable format.

Right to Rectification

Requesting correction of any inaccurate or incomplete personal data.

Right to Erasure

Requesting deletion of your personal data subject to legal requirements.

Right to Restrict Processing

Requesting restriction of your data processing under certain permitted circumstances.

Right to Data Portability

Receiving your personal data in a structured, machine-readable format.

Right to Object

Objecting to the processing of your data for direct marketing purposes or certain legitimate interests.

To exercise any of the above rights, please contact the ebet66 customer support team via in-app live chat. We will process your request within 30 working days from the date the request is received.

9Cookies, Tracking and Similar Technologies

Ebet66 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:

  • Essential cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled as they are essential to platform operation.
  • Performance cookies: Collecting information about how you use our platform, such as the most frequently visited pages, to help us improve performance and the user experience.
  • Functional cookies: Allowing the platform to remember your preferences such as language, region and other settings to provide a more personalized experience.
  • Analytics cookies: Used to understand aggregate usage patterns for platform improvement purposes. Analytical data does not contain personally identifiable information.

You can manage your cookie settings through your web browser at any time. However, disabling certain cookies may affect the functionality of the ebet66 platform.

10Children's Data Protection

Ebet66 is a gaming platform intended solely for individuals aged 18 and above. We do not knowingly collect or process personal data of children under the age of 18.

Important: If we determine that we have collected personal data from individuals under the age of 18 without valid parental or guardian consent verification, we will take immediate steps to delete that data and close the relevant account.

If you believe your child has registered an account on ebet66 or provided us with their personal data, please contact our customer support team immediately so we can take the appropriate action.

11Changes to This Privacy Policy

Ebet66 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements, or service improvements. Any significant changes will be communicated to you via:

  • In-app notification via ebet66
  • Email to the address registered to your account
  • Prominent notice on the ebet66.win homepage

The "Last Updated" date at the top of this document will be updated whenever changes are made. Continued use of the ebet66 platform after changes are published will be considered acceptance of the updated Privacy Policy.

12Contact Us for Privacy Enquiries

If you have any questions, concerns, or complaints regarding this Privacy Policy or how ebet66 handles your personal data, please contact us through the following channels:

ebet66 Support Team: You can reach us via live chat in our app or platform 24 hours a day, 7 days a week. All privacy-related enquiries will be handled by our trained privacy officers and responded to within 2 working days.

We value your trust and are committed to addressing every inquiry or complaint with seriousness and thoroughness. Our goal is to resolve every privacy issue in a manner satisfactory to all parties.

If you are not satisfied with our response, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia or the relevant regulatory body.

Related Documents
🔐

Play Safe and With Confidence

Your personal data is fully protected by ebet66. Register a free account today and enjoy a safe, fair, and exciting gaming experience with over 1,000 games to choose from.

Bahasa Melayu